Terms of Service

The service

Stillbook provides scheduling, charting, payments, and client-management software for solo massage therapists. By creating an account you agree to these Terms and to our Privacy Policy.

During our beta, the service is provided free of charge while we finish building toward general availability. Paid plans and billing terms will be introduced with advance notice; nothing here obligates you to pay during the beta.

Your account

You are responsible for the accuracy of the information you enter, for maintaining the confidentiality of your credentials, and for your use of the service in compliance with the laws and professional obligations that apply to your practice.

Your clients' data & the BAA

You own your practice data. If you handle Protected Health Information through the service, our Business Associate Agreement governs that handling and is incorporated by reference.

You are responsible for obtaining the consents your jurisdiction requires from your clients (for example, consent to receive appointment text messages).

Acceptable use

Don't use the service to break the law, to send unsolicited marketing to your clients, or to attempt to access another practice's data or disrupt the service.

Availability, warranties & liability

During beta the service is provided "as is," without warranties, and our liability is limited to the maximum extent permitted by law. We aim for high availability but do not guarantee uninterrupted service.

Termination & changes

You may stop using the service and delete your account at any time. We may update these Terms; we'll post changes here and, for material changes, notify you.

Questions? Email support@stillbook.app.